Frequently Asked Questions

Yes. LUME offers custom measurements for selected pieces and made-to-order requests. Our team can arrange a virtual meeting or FaceTime appointment to review your measurements with you, confirm the fit details, and guide you through the process.

Yes. Depending on the design and availability of the textile or craft technique, you can request a different color, textile, pattern, garment detail, or a fully custom design. Contact LUME and our team will review what is possible for your request.

Start by contacting our team with the piece or idea you have in mind. For custom measurements, we can schedule a virtual meeting or FaceTime appointment and review the measurements together. We will then confirm the design details, textile options, expected timing, and keep you updated throughout the process.

Custom-measurement orders typically take 15–20 business days for delivery. The exact timing may vary depending on the textile, handwork, dye process, and complexity of the design. We will confirm the expected timeline before production begins and keep you updated throughout the process.

Eligible items may be returned when you contact us within 7 days of receiving your order. Items should be unworn, unused, and returned with the original tags intact. Contact our team within the 7-day window and we will guide you through the return process.

Pieces made to your confirmed measurements or created specifically for your custom order are not returnable. If there is a fit, quality, or other issue with your custom piece, please contact us. Our team will review the situation with you and do our best to help.

Yes. LUME ships within the United States and offers international shipping to many destinations. If your destination is not available at checkout or you need help before ordering, please contact our team.

If you select one of the standard sizes currently available, please allow 8–10 business days for delivery. Custom-measurement orders typically take 15–20 business days for delivery. We work in small batches and will keep you updated throughout the process if your order requires any additional time.

Jamdani is an intricate handloom weaving technique in which decorative motifs are woven directly into the cloth as it is being made. The detail comes from the weaving itself rather than being added only as a surface print. It is a highly skilled, time-intensive craft that LUME brings into contemporary shirts, dresses, and separates.

Khadi is traditionally made through hand-spinning and hand-weaving, creating a fabric with natural texture and character that differs from uniform mill-made cloth. LUME works with handwoven khadi and khadi-based textiles across the collection. The exact fibre, weave, and finish are listed on each product page.

Depending on the design, LUME works with handwoven khadi cotton, khadi linen, cotton Jamdani, handloom linen, denim khadi, handwoven twill, and mulberry silk, along with selected blended constructions. Each textile is chosen for its texture, drape, structure, and relationship to the silhouette.

Small variations in weave, texture, motif placement, or color are a natural part of handmade and handwoven production. They are part of the character of the textile rather than a flaw, and they can make each garment subtly individual.

Many LUME pieces use handwoven khadi, cotton, linen, and silk selected for their natural texture and comfort. Several of our pure-cotton Jamdani and khadi styles are specifically designed with a lightweight, breathable, softly textured feel. Because fibre, weave, and finish vary by garment, check the individual product details for the fabric used in each piece.

No. Natural dyeing is used on selected LUME styles, not every garment. When a piece uses a natural dye or botanical process, we identify it in the product details so you can understand how that specific garment was made.

Across selected pieces, LUME works with natural indigo, madder root, marigold, botanical eco printing, and dye processes using myrobalan and ferrous sulphate. The exact dye process varies by garment and is identified in the product details.

Natural dyes respond to the fibre, water, plant material, mordant, and individual dye lot. Because of this, subtle shifts in tone and pattern can occur from one piece to another. This variation is part of the nature of the process and can make each garment unique.

Eco printing is a botanical process in which leaves and other plant materials are used to create color and pattern directly on the textile. LUME uses hand-applied botanical eco printing on selected pieces, and because the natural material and placement vary, no two results are exactly alike. Explore LUME's Eco Print collection to see the technique used in finished garments.

Care depends on the fibre, weave, dye, and construction of the piece. Always follow the care instructions provided with your garment. For delicate handwoven or naturally dyed pieces, gentle handling, cool water where appropriate, and mild products can help preserve the textile.

Natural-dyed colors can soften or evolve with wear, washing, and exposure to light. This is a normal characteristic of many naturally dyed textiles. Follow the garment's care instructions, avoid harsh detergents, and limit prolonged exposure to strong direct sunlight when storing or drying the piece.

Some LUME pieces may be suitable for professional cleaning, while others require gentler care. Please follow the care label for the specific garment. If your piece is naturally dyed or especially delicate, let your cleaner know the fabric and dye process before cleaning.

LUME focuses on considered materials and slower production wherever the design allows: handwoven textiles, natural fibres, small-batch making, natural dyes on selected pieces, custom and made-to-order work, and garments designed to be worn for years. Because materials and processes vary by style, each product page identifies the details specific to that garment.

LUME works with skilled weaving, dyeing, embroidery, and production partners in India. Many of the techniques used across the collection rely on craft knowledge developed over generations. Our aim is to bring that knowledge into contemporary clothing rather than treating it only as archival craft.

For LUME, slow fashion means allowing the textile and craft process the time they require. Handweaving, natural dyeing, embroidery, small-batch production, and custom work do not follow the speed of mass manufacturing. Some pieces are available immediately; others take longer because they are made in smaller quantities or prepared specifically for the order.

Every LUME piece is different. Depending on the design, a garment may combine handwoven khadi, Jamdani, linen, twill, or silk with natural dyeing, botanical eco printing, dori embroidery, hand-run tanka stitching, Ajrakh block-printed linings, hand-smocking, handmade tassels, and natural shell or coconut-shell buttons. The textile and craft technique help shape the final silhouette rather than simply decorating it.